Community Partner Terms
Version 1.1 ยท Effective 6 September 2026
English is the authoritative version of this document. Translations are provided for convenience only.
1. Purpose
Community Partners help RatedJavea develop trusted local marketplace communities. Depending on permissions granted by RatedJavea, a Partner may assist with Professional recruitment, community support, local content and marketplace development.
2. Appointment
Community Partner status is invitation-only. An invitation does not create employment, agency, franchise or authority to bind RatedJavea. Partners must not enter into agreements or make commitments on behalf of RatedJavea unless expressly authorised in writing.
3. Access
Partner access is limited to the community and functions assigned to the Partner. RatedJavea may add, remove or change permissions as appropriate. Partners must not attempt to access information outside their authorised scope.
4. Customer privacy
Community Partners do not receive private customer email addresses or telephone numbers merely because a request belongs to their community. Partners must respect all access restrictions and must not attempt to identify, extract or obtain private customer information outside authorised support processes.
5. Professional recruitment
Partners may help identify and recruit suitable local Professionals. Partners must represent RatedJavea accurately and must not promise guaranteed work, guaranteed revenue, guaranteed ranking or benefits that RatedJavea has not authorised. Recruitment attribution may be recorded so RatedJavea can identify which Partner originally introduced a Professional.
6. Content
Where specifically authorised, a Partner may create or manage community content such as Local Guide or What's On material. Content permissions are separate from Partner status and may be removed without deleting legitimate historical content. Partners are responsible for ensuring submitted content is lawful, accurate and does not infringe third-party rights.
7. Support
Partners may assist with community support where enabled. Access to support information must be used only for legitimate support purposes. Partners must maintain confidentiality.
8. Commercial arrangements
The platform contains architecture capable of supporting Partner commission arrangements, but no general commission entitlement arises merely from becoming a Community Partner. Any commission, revenue share or other payment arrangement must be expressly agreed with RatedJavea. Where a separate written commercial agreement exists, that agreement will govern the relevant financial terms.
9. Brand
Partners may only use RatedJavea branding in ways approved by RatedJavea. Partner status does not transfer ownership of the RatedJavea brand, software, database, customer relationships or intellectual property.
10. Confidentiality and data
Partners must keep non-public information confidential and use personal information only for authorised RatedJavea purposes. Partner access may be logged for security and accountability.
11. Conduct
Partners must not misuse their position to favour businesses improperly, manipulate reviews, obtain customer information, retaliate against users or misrepresent RatedJavea.
12. Suspension and termination
RatedJavea may pause, restrict or terminate Partner access for security, misconduct, inactivity, legal reasons or breach of these Terms. Termination does not erase legitimate historical recruitment attribution or audit records.
13. Separate commercial agreement
For a significant Community Partner relationship involving recurring commission, exclusivity, territory or material promotional commitments, RatedJavea and the Partner should enter into a separate written commercial agreement.
14. Contact
support@ratedjavea.com