Notifications
Why didn't I receive a WhatsApp notification?
Almost always it is one of four things.
- WhatsApp notifications are switched off in your profile.
- There is no WhatsApp number saved on your profile — the switch on its own is not enough.
- The saved number is not a mobile that uses WhatsApp, or has a typo.
- There was no matching opportunity: the job was outside your areas, outside your services, or the three spaces were already taken.
Step 1. Open Profile and check your WhatsApp number in the contact section.
Step 2. Check the WhatsApp notification switches are on.
Step 3. Save, then check your email notifications are on as a backup.
Step 4. If everything looks right and you are still missing messages, contact us from the Help page in your dashboard.
Last updated 05/09/2026
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