Support
Getting help with a request
You can raise a support request directly from your request page.
Step 1. Open the request you need help with.
Step 2. Select Need help with this request?
Step 3. Add a subject and describe what has happened.
Step 4. Send it. The RatedJavea team picks it up and replies by email.
You can also email us at support@ratedjavea.com if you cannot reach your request page.
Last updated 05/09/2026
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Still need help?
If you can't find the answer here, the RatedJavea team is happy to help.
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