RatedJavea
For customers

Support

Getting help with a request

You can raise a support request directly from your request page.

  1. Step 1. Open the request you need help with.

  2. Step 2. Select Need help with this request?

  3. Step 3. Add a subject and describe what has happened.

  4. Step 4. Send it. The RatedJavea team picks it up and replies by email.

You can also email us at support@ratedjavea.com if you cannot reach your request page.

Last updated 05/09/2026

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Still need help?

If you can't find the answer here, the RatedJavea team is happy to help.

Email RatedJavea support